Our Policies



RETURNS & EXCHANGES

At Husk Her Happy LLC we always want you to be happy with your purchase, but if you're unsatisfied we'll do our very best to help you.  We offer returns on unopened products, in original packaging within 14 days after receiving your order. Shipping charges are not refundable under normal circumstances. If an entire order is returned all original packaging including gifts and cards must be returned also.

If you've purchased your products online from us at huskherhappy.com, you can email us at huskherhappy@gmail.com and we will provide you with instructions regarding your return.

All returns must be previously authorized before you ship the product back to us.

Returned items need to be unused, unopened and must be returned with original packaging. If you've purchased online you have 14 days from the date your order was delivered to reach out to us regarding a return.

Sometimes we make mistakes and incorrect items get shipped. If your order had an incorrect item, or if you received a defected item, please reach out to us within 10 days of receiving your order.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. The refund can take within 3-5 business days, depending on the cards processing time.

Clearance items
Only regular priced items may be refunded, unfortunately clearance items are final sale and cannot be refunded.

Buy One Get One Sales
All items part of a BOGO sale must be returned together.

Exchanges
We do not offer exchanges at this time.

SHIPPING
Currently we only ship online within the USA and Canada. We ship with UPS and United States Postal Service.

International shipments may be subject to customs, duties and or fees which are the responsibility of the customer. 

The customer is responsible for paying shipping costs for returns. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Husk Her Happy LLC is not responsible for the loss of a parcel, delivery errors or damaged parcels. It is the responsibility of the consumer to verify the delivery information before finalizing the order. We are not responsible for customs, duties and or fees on international shipments. We reserve the right to cancel, modify, or refuse any order at any time. This may be due to suspected fraud, abuse, or other factors. If you have any issues or concerns, please feel free to contact us at huskherhappy@gmail.com.

CANCELLATIONS
Depending on the day and time of the order you may only have a short window to cancel an order. Orders are fulfilled and packaged daily. If you wish to cancel an order please reach out to us as soon as possible at huskherhappy@gmail.com. Once an order has started to be fulfilled we are unable to cancel it. If an order is able to be cancelled there will be a 3% processing fee that is nonrefundable from the card processor. To avoid the transaction fee being withheld, we can refund the order to a gift card that will be emailed to you.